Frequently Asked Questions (FAQ)
1. What is SuperLink and how does it compare to the existing BLE interface?
SuperLink is an optimized wireless protocol designed for low-latency, long-range communication with software update management enhancements. Unlike the existing BLE devices, SuperLink endpoint devices offer superior range and power efficiency while minimizing delays, making it ideal for security, automation, and industrial applications.
2. Can I use existing UniFi Protect BLE sensors with SuperLink?
Yes, the SuperLink Gateway includes integrated long-range Bluetooth LE support, allowing full compatibility with existing UniFi Protect BLE sensors. Long-range BLE coverage is comparable to WiFi coverage
3. What types of devices will be available on SuperLink?
Our SuperLink sensor family will include motion sensors, environmental monitors, door/window sensors, air quality sensors, water leak detectors, and more. Additional device categories will be introduced based on user demand.
4. Is SuperLink secure?
Absolutely. SuperLink implements end-to-end encryption, authentication, and secure OTA updates. It benefits from the robust security infrastructure of UniFi OS, ensuring robust protection for all deployments.
5. When will SuperLink endpoint devices be available?
The SuperLink Gateway is available today, with SuperLink sensors launching later this year. Stay tuned for further updates!
6. How do I set up SuperLink?
SuperLink devices will integrate seamlessly into UniFi OS. Simply add a SuperLink Gateway to your UniFi network, and new sensors will automatically appear in the UniFi dashboard for configuration and management.
7. Will SuperLink require a UniFi OS Console to operate?
Yes, SuperLink is managed through UniFi OS, ensuring tight integration with UniFi Protect and future IoT applications.