Protect 6.2 lands with practical upgrades that sharpen visibility, tighten control, and connect video to real business workflows. This release focuses on speed, clarity, and better control across the platform.
Real Time System Status at a Glance
Protect 6.2 introduces live status indicators that surface how the system is performing right now, not five minutes ago.
- Aggregate system bitrate for instant health checks
- Current viewer count across the deployment
- EdgeAI inference latency displayed in real time
Operational awareness starts with live telemetry you can trust.
Granular Admin Permissions
Admin management has been rebuilt to give teams precise control without friction.
- Camera level permissions per administrator
- Clear separation between management and view only rights
- Easier delegation across large or distributed sites
- Customized roles specific for your organization
*Granular Permissions requires UniFi OS 5.0 (Currently in RC)
Least privilege access, applied down to the camera.
Cleaner and Faster Audit Logs
System logs continue to mature with a focus on usability during investigations.
- Improved audit log filtering
- Faster review of access and configuration changes
- Reduced noise for clearer forensic analysis
Intelligent logs answer questions before you finish asking them.
Retail Integrations with Shopify
Protect 6.2 introduces a new integrations framework for retail, starting with native support for Shopify and direct camera to point of sale terminal pairing.
- Native Shopify point of sale integration
- Cameras paired directly to POS terminals
- One click access to recordings tied to transactions
- Alarm Manager support for transaction driven workflows
*Retail Integrations requires UniFi OS 5.0 (Currently in RC)
Transaction aware video connects operations, security, and data in one view.
A Smarter Timeline Experience
The timeline has been refined to add context and reduce time spent searching.
- Synchronized gallery view across cameras
- Real time weather context layered into playback
- Better situational awareness during review
Context turns footage into insight.
Detection Exclusion Zones
New exclusion zones allow teams to ignore detections within defined regions of interest.
- Reduced false positives in busy scenes
- More accurate alerts where they matter
- Simple configuration per camera
Signal improves when noise is designed out.
Expanded PTZ Controls and Automation
Protect 6.2 delivers a significant upgrade to PTZ behavior and automation
- Home position configuration and auto return
- Additional presets with reordering support
- Automatic resumption of auto tracking
PTZ that behaves predictably and recovers automatically.
Protect 6.2 is a focused release that connects performance, control, and context into a more capable Protect experience.
