We’re excited to introduce the latest updates to UniFi Protect and Access. This release is packed with powerful new features like no-code automation, smarter camera controls, customizable interfaces, and advanced access security. Designed for real-world performance, this release makes physical security more intelligent, efficient, and adaptable than ever.
Unlocking the Next Level in Physical Security
We’re excited to roll out a wave of powerful new features across the UniFi physical security platform that are designed to elevate performance, integration, and customization like never before.
Major viewing upgrades in Protect 5.3
- Hallway mode
- Live view indicators for smart detections
- Enhanced mobile customizations
- A vastly improved system log experience
See more. Miss less. Control every angle.
The Protect Webhook Generator and Open API are Here
The spotlight of this release shines on the brand-new Protect Webhook Generator. A no-code bridge to seamless automation and third-party system integration. Whether you're in retail, hospitality, or property management, you can now:
- Instantly create workflows with zero coding
- Trigger video reviews from suspicious POS transactions
- Qualify and track shipment receipt events
Connect your systems. Automate the rest.
Plus, with the new Protect open API, you gain even deeper flexibility for tailored integrations.
- Create intelligent deep integrations with the UniFi Protect and Access
- Connect with property management systems and more
Enhanced Alarm Manager Experience
With the latest update to Alarm Manager, we’ve taken proactive defense to the next level. Now, PTZ camera presets can be automatically triggered by detections from nearby cameras enabling faster, more accurate surveillance reactions.
- Leverage inter-camera detection intelligence
- Automate camera repositioning for threat tracking
- Improve alarm response accuracy and timing
Also, the G4 Doorbell has leveled up with custom audio messages for a personalized visitor experience.
Faster detection, smarter response — built in.
Meet the Interface Designer
With UniFi Access 3.2 (coming to Early Access April 18), we’re bringing true customization to the forefront. The new Interface Designer empowers you to build visual, branded experiences directly onto Access Reader Pro and Intercom units.
- Visually customize reader and intercom interfaces
- Seamlessly integrate third party SIP devices into call flows
- Adapt intercom devices to fit any professional environment
Seamless door entry matching your environment.
2-Person Authentication
As UniFi Access expands into more secure environments, we’re introducing 2nd-person and multi factor authentication. An extra layer of control for mission-critical facilities. Now, two authorized users must authenticate to unlock a door, reinforcing compliance and safety protocols.
- Dual-user or multi credential verification for high-security zones
- On-screen timers for clear authentication workflows
- Enhanced control for restricted access points
One scan isn’t always enough. Now it doesn’t have to be.
With this latest release, UniFi continues to redefine what's possible in physical security blending intelligent automation and robust control into one unified platform. Whether you're protecting a retail floor, a multi-tenant complex, or a high-security facility, these new features give you the tools to move faster, respond smarter, and stay ahead of evolving security needs.
